Terms and Conditions

By accessing and using our booking engine platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through a notice on our website. Your continued use of the Service after such modifications constitutes your acceptance of the updated terms.

Our booking engine platform provides comprehensive reservation management services, including but not limited to:

• Online booking and reservation management
• Customer database and relationship management
• Analytics and reporting tools
• Payment processing and billing
• Communication and notification systems
• Mobile-responsive booking interfaces

We strive to provide reliable and secure services, but we do not guarantee uninterrupted or error-free operation.

To access certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Transmit viruses, malware, or other harmful code
• Use the Service for spam or unsolicited communications
• Reverse engineer or attempt to extract source code

Violation of these terms may result in immediate account termination and legal action.

Our Service is offered on a subscription basis. Payment terms include:

• All fees are billed in advance on a monthly or annual basis
• Payments are non-refundable except as required by law
• We may change our pricing with 30 days' notice
• Late payments may result in service suspension
• All fees are exclusive of applicable taxes
• Refunds are provided at our sole discretion

You authorize us to charge your payment method for all fees associated with your account.

The Service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit to our Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with providing the Service.

You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Notice, which is incorporated into these Terms by reference.

You agree that we may process your data as described in our Privacy Notice and for the purposes of providing our Service. You are responsible for ensuring you have the necessary permissions to share any personal data with us.

We implement appropriate security measures to protect your data, but no method of transmission over the internet is 100% secure.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data
• Business interruption
• Reputational damage
• Third-party claims
• Incidental or consequential damages

Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of these limitations may not apply to you.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Service will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of any information
• Warranties that defects will be corrected
• Warranties regarding third-party services or content

We do not warrant that the Service will meet your specific requirements or that the Service will be secure or free from errors.

You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard.

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of South Africa. The arbitration shall be conducted in Johannesburg, South Africa.

Notwithstanding the above, we may seek injunctive relief in any court of competent jurisdiction to protect our intellectual property rights.

• Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• Waiver: Our failure to enforce any right or provision will not be considered a waiver of those rights.
• Assignment: You may not assign your rights under these Terms without our written consent.
• Force Majeure: We shall not be liable for any failure to perform due to circumstances beyond our reasonable control.
• Notices: Notices may be sent via email or posted on our website.

If you have any questions about these Terms and Conditions, please contact us: